Castello Glasses

We offer a 14-day return policy. This means that you have 14 days from receiving your order to submit a return request.

You are responsible for the return costs. For customers in United Kingdom, the estimated costs are typically £5–8 via standard post.

We recommend that you use a shipping method with a tracking number.

For more information, please refer to our return & refund policy.

We offer free shipping on all orders to the United Kingdom.

Our goal is to deliver your order as quickly as possible. The estimated delivery time is 4–12 working days, broken down as follows:

1. Processing Time: 1–3 working days
This includes order confirmation, any necessary adjustments, quality checks, and careful packaging of your items.

2. Delivery Time: 3–9 working days
Delivery time depends on your location and the transit period from our international shipping center to your doorstep.

For more information, please refer to our Shipping policy