Payment Policy
Welcome to ByCastello! We want your shopping experience to be as smooth and secure as possible. Here you will find information about the payment options we offer, as well as our policies on payments.
Payment options
At ByCastello, we accept the following payment methods to make your payment easy and secure. Whether you are shopping from United Kingdom, you can choose the option that suits you best.
1. Mastercard
With Mastercard, you can easily pay for your goods with your credit or debit card. We accept all Mastercard cards and ensure your transactions are protected with advanced security measures.
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Benefits: Fast and secure payment.
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Cost: No extra charge.
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Processing time: Instant.
2. Visa
Visa is one of the most popular and trusted payment methods globally. By using your Visa card, you can make payments quickly and easily.
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Benefits: Fast and secure payment.
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Cost: No extra charge.
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Processing time: Instant.
Payment and Security
All transactions made on ByCastello are protected with Secure Socket Layer (SSL) technology, which means that your payment details are encrypted to ensure your privacy. We only use trusted payment providers to process your transactions.
Payment processing time
Regardless of the payment method you choose, your payment will be processed immediately after you have completed the purchase. If your payment is authorised, your order will be confirmed and shipped according to our delivery time.
Taxes and Fees
All prices on ByCastello include the taxes applicable in the country where the purchase is made (United Kingdom). There is no additional transaction fee when using our payment methods.
Problems with payment
If you encounter any problems with your payment, please contact our customer service and we will help you resolve any issues quickly and efficiently.
We endeavour to make your shopping experience at ByCastello as easy and secure as possible. If you have any questions about our payment methods, please do not hesitate to contact us.
Thank you for shopping with us!
Do you have a question? Visit our FAQ page to find answers to the most common questions quickly.
Contact us
If you have any questions about the above, or if you wish to exercise any of the rights you have, please call or email us at support@bycastello.com
Company name: KM Medias
Address: C.J. Hambros Plass 2c, Oslo, 0164, Norway
Email: support@bycastello.com
Contact us on this page: Click here
Company number: 76900393
Customer service: Monday to Friday between 9.00 and 17.00
Phone Number: +44 7488 812911